Unified communications help people collaborate to make decisions faster. (5:19 min)
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Cisco Unified Communications System Release 7.0
Cisco Unified Communications System Release 7.0 enables an organization to create adaptive workspaces that build productivity, business agility, security, and competitive advantage. With this latest release Cisco has focused on three key customer priorities:
Opening the network - by enabling seamless interoperability and deep integration with third-party solutions. For example, Cisco now provides B2B federation support for Microsoft Office Communications Server and Cisco Unified Communications plug-ins for IBM Lotus Sametime.
Enhancing the user experience - by extending new productivity-building features and widgets that provide comprehensive unified communications and collaboration capabilities in every workspace within and outside of the organization.
Improving Total Cost of Ownership (TCO) - by increasing security and scalability for messaging, presence, and conferencing, and by optimizing network management through an easy-to-use appliance deployment environment.
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Your communication, your way
See how unified communications technologies can help your business
You can gain significant productivity improvements for every person in your organization with new and enhanced solutions in Cisco Unified Communications that:
Extend presence, instant messaging, video, click-to-call, and web conferencing to more clients: People at their desks and on the move can reach others on the first try and escalate instant messaging sessions into phone conversations, video calls, or web conferences.
Enable impromptu voice, video, and web conferencing: Workers everywhere can have virtual "in-person" meetings that improve productivity and accelerate issue resolution.
Simplify voicemail and unified messaging management. Your company can achieve productivity improvements of up to 60 minutes per user per day.
Enhance personalization and productivity in every workspace with widgets: Workers can click to call directly from desktop applications and the web browser. They can also view, listen, and respond to messages without dialing into the corporate voicemail box.
Extend the productivity benefits of presence to customer interactions: Your company's contact center agents can use presence-enabled routing to link customers with subject matter experts, wherever they are in the enterprise.
Case Studies
Beisse America
Real-time Collaboration Across Borders
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Nissan Motor Company
A global automobile company collaborates using Unified Communications.
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Naumi
Cisco Unified Communications Platform takes off in Naumi.
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Learn more on how Cisco Unified Communications Manager 7.0 can help your business.
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Collaboration in Action
See how Cisco Unified Communications enables global collaboration to quickly resolve customer issues and help unify your workspace.
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Cisco Unified Communications Enable a Unified Workspace
This demonstration shows how you can extend the work environment beyond the desktop.
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Unified Communications in Action (Video - 3:41 min)
See how Cisco Unified Communications enables global collaboration to quickly resolve customer issues.
